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FAQs — Answers for Common Plumbing Questions
- Is there a water heater that can give us all the hot water we need?
Besides the conventional storage heater, there is now available a "tankless" heater that operates on gas and never runs out. It heats water sufficiently as the water runs through a specially designed heat exchanger. Because it only fires when you turn your faucet on, it saves you money.
- Can you locate my water leak under my concrete foundation?
Sure, not only can we find it electronically, but also we can often fix it on the initial trip out. We have had lots of experience on these repairs and can provide your insurance company with documentation that can help you.
- What can we do to prevent the recurring stoppages in our drain system?
For kitchen sink drains, avoid any grease and all but small amounts of disposal cuttings flushed by plenty of cold water. Never allow any stringy products like cornhusks or celery down your disposal. For sewer lines, make sure the access the plumber uses to clean your drain is well sealed to prevent dirt and root intrusion. Ask your plumber to pinpoint the problem area and give you a price to excavate and repair. Some systems may need to be checked with our video pipe camera to locate and/or accurately diagnose the problem. Lastly, ask your plumber to recommend a drain chemical for maintaining your lines.
- What do I do if I smell gas?
If the smell is strong it is safest to leave the building and turn the valve off at your meter. For slight odors, leave a window open in the area of the leak and call for a plumber. We can respond promptly to locate and repair the leaks and inspect for any existing safety hazards, like copper in the gas system. Then if needed, we can arrange for the needed reset of the meter by Centerpoint.
- What can I do if my water looks rusty at times?
It may be that you have some galvanized piping in your system. Galvanized installations are decades old and need replacing before they clog your flow or burst. We can replace any and all piping with one of several products from copper to the high tech "cross-pex" piping.
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